Richard O. Ajayi
Technical Support Engineer/Administrator
Work Experience
SKILL: Amazon Web Services(AWS), HTML5, CSS3, JavaScript, Python, R, Microsoft office packages, SAP
EXPERIENCE: Computer repairs: Software and Hardware, Operating Systems: Installation, Troubleshooting and repairs, Systems Administrator: Backup and Recovery, Networking
See my complete work history on LinkedIn.
Technical Support Engineer/Administrator
Freelance
January 2013-Present
Repairing and maintaining personal computers, servers and other technological equipment. Setting up hardware, installing and configuring software and drivers. Optimizing remote desktop application (TeamViewer) in troubleshooting, diagnosing and repairing personal computers. Advise clients on preventive maintenance, operation and factors which impact product performance.
IT - Helpdesk/Computer Repair Technician
Kansalaisen IT-tuki (Intern)
May 2012 - December 2012
Performed basic computer maintenance and collaborated with IT staff to resolve any technical problems. Monitored, analyzed, investigated manage several technical issues reported by our customers on a daily basis. Documentation of all errors, complain and faults reported by our customer. Ensured that each customer situation were properly treated, stored in the company’s database, after proper assessment, for proper retrieval by any technician available. Provided IT support/services for Windows and Linux operating systems users. Storage of all peripheral.
Key contributions:
- Diagnosed and repaired general computer issues
- Installed Operating systems (Windows, Linux)
- Managed and documented customers’ information
Education
Turku University of Applied Sciences (TUAS) - Finland, Turku
Bachelor of Engineering – Information Technology, 2008-2014
(CCNA, Databases, Programming, Cryptology, Microsoft Server and Network)
Turun Aikuiskoulutuskeskus - Finland
Kiinteistöpalvelujen Ammattitutkinto, 2015-2016
(Basic and Advance maintenance methods, Food Hygiene, First Aid, Work Safety)